01
Our commitment to privacy
This Privacy Policy explains how personal data is collected, used, stored, and protected when you interact with our website or use our services.
02
Who we are
Liken Technologies Ltd is the data controller for the purposes of UK GDPR.
03
Data we collect
a) Information you provide
- Name
- Email address
- Account and onboarding information
- Communications you send to us
Purpose: account creation, service delivery, support, and communication.
b) Technical and usage data
- IP address (anonymised where possible)
- Device and browser information
- Interaction and usage data
Purpose: security, service reliability, and product improvement.
c) Sensitive or identity-related data
We only process sensitive or identity-related data where it is required for the service and with clear user consent.
04
How we use personal data
We use data only to:
- Provide and operate our services
- Communicate with users
- Maintain security and prevent misuse
- Improve product performance and usability
- Meet legal and regulatory obligations
We do not sell personal data. We do not use personal data for undisclosed advertising or profiling.
05
Legal basis for processing
We process data under the following lawful bases:
- Consent
- Contractual necessity
- Legitimate interests (limited to operating and securing the service)
- Legal obligation
06
Cookies
We use:
- Essential cookies required for functionality
- Privacy-respecting analytics
We avoid invasive tracking and advertising cookies. Cookie preferences can be managed through browser settings.
07
Data sharing
Data may be shared with trusted service providers who:
- Act only on our instructions
- Are bound by confidentiality
- Meet appropriate security standards
We do not sell or rent personal data.
08
Data storage and security
We implement appropriate technical and organisational measures including:
- Encryption where appropriate
- Access controls and least-privilege principles
- Secure infrastructure and monitoring
Data is retained only for as long as necessary.
09
International transfers
Where data is transferred outside the UK or EEA, appropriate safeguards are applied in accordance with UK GDPR.
10
Your rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Withdraw consent
- Data portability
Requests can be made to privacy@getliken.com.
11
Retention
Personal data is retained only while required to provide the service or meet legal obligations, then securely deleted or anonymised.
12
Complaints
You may lodge a complaint with the UK Information Commissioner's Office (ICO).
We encourage you to contact us first so we can address concerns directly: privacy@getliken.com.